Seamless cellular connectivity isn’t a luxury—it’s a productivity driver. Discover how reliable service fuels efficiency, plus real-world examples of its impact on workplace success and failure.

CHICAGO, March 13, 2025 /PRNewswire/ — Dense Air, a leading provider of innovative small cell neutral host solutions, is proud to announce it will be working with The Singer Oceanfront Resort, Curio Collection by Hilton owned by Host Hotels & Resorts, and managed by Davidson Hospitality Group, to fortify the guest experience by improving cellular coverage across the resort. Dense Air will design and deploy cutting-edge connectivity that ensures reliable cellular service throughout the property, including the restaurant, bar, pool, and beach areas. 

“At Host Hotels & Resorts, we are committed to staying at the forefront of innovation and technology to enhance guest experiences across our properties. We are excited to implement this solution that will allow us to deliver a seamless cellular connectivity experience that meets the evolving needs of today’s travelers,” says Padmanabh Yardi, Senior Vice President, Information Technology at Host Hotels & Resorts. 

“Our guests expect seamless connectivity wherever they are on the property, whether they’re enjoying a meal, relaxing by the pool or walking on the beach,” says Stuart Levy, General Manager of The Singer Oceanfront Resort. “By working with Dense Air, we can ensure our guests are connected effortlessly throughout their stay, improving their overall experience and satisfaction.” 

Dense Air’s small cell, neutral host, multi-carrier solution is designed to extend and enhance cellular coverage by leveraging existing infrastructure and deploying targeted network enhancements. This tailored turnkey approach allows for cost-effective, rapid deployment with minimal disruption to hotel operations.  

“Seamless high-quality connectivity is no longer a luxury—it’s a necessity,” said Jim Estes, CEO of Dense Air Networks. “We are proud to work with Host Hotels & Resorts, Davidson Hospitality Group, and The Singer Oceanfront Resort to deliver a reliable, high-performance network that enhances the guest experience and supports the resort’s operational needs.” 

By integrating advanced cellular technology, Dense Air is setting a new standard in hospitality, ensuring that guests stay connected effortlessly and hotel operations run smoothly from anywhere on the property.  

For more information on Dense Air, visit www.denseair.net. For more information on The Singer Oceanfront Resort or to book a reservation, visit www.thesingerresort.com.  

About Dense Air 
Dense Air is leading the innovation of shared wireless networks that deliver secure and expanded coverage, making connectivity more open, shared, and inclusive. Dense Air’s cellShare™ offers a unique end-to-end, Connectivity-as-a-Service solution, with a flexible financial model designed to solve wireless network coverage and capacity gaps. Providing multi-carrier, small cell solutions that are resilient, flexible, and more cost effective than existing alternatives, Dense Air’s cellShare™ solution ensures comprehensive in-building and outdoor cellular coverage, enabling seamless communications for operators, enterprises, and urban areas. www.denseair.net  

About The Singer Oceanfront Resort 

The Singer Oceanfront Resort, Curio Collection by Hilton is a new resort nestled on four miles of pristine beach on Singer Island in Palm Beach County, Florida. With unmatched beachfront access, The Singer offers a coastal escape with 223 newly renovated guest rooms and suites, multiple onsite dining concepts including the island’s only beachfront bar, Top Shell, signature restaurant Caretta Caretta, poolside bar and grab-and-go style Market at Singer. Transporting guests to an island oasis, the reimagined property is outfitted with coastal touches like rattan and wood furnishings, natural textiles, blue and green hues, and linen drapery. With a one-of-a-kind beachfront pavilion and more than 10,000 square feet of event space, The Singer welcomes weddings, social groups, and corporate events for celebrations both intimate and grand. For more information, please visit the website at https://www.thesingerresort.com/. 

About Davidson Resorts   

Davidson Resorts, a highly specialized operating vertical of Davidson Hospitality Group, features some of the world’s most respected and celebrated resort veterans that are deeply established in the space and truly understand the nuances of the resort market, from seasonality to recreational programming and human resources. With a focus on complex, high-touch assets, the portfolio is comprised of large-scale, seasonal properties with multiple food & beverage outlets, retail, leisure activities like golf, spa, ski, water sports and more. In 2024, Davidson Hospitality Group was ranked #1 in Guest Satisfaction among Third-Party Hotel Management Companies by J.D. Power for the third consecutive year. For more information, visit www.davidsonhospitality.com. Connect with us on LinkedIn: @DavidsonHospitality. Follow us on Instagram: @davidsonhospitality. #DavidsonResorts  

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Join D. Scott Daniels and Mark Meuleman in a 3 part series exploring how hotels can future proof their networks with a secure, multi-carrier solution.

New Connectivity Landscape: In the 1st session, learn how the hospitality industry is adapting to a new connectivity landscape while DAS funding is disappearing, and security concerns are rising, but guest expectations are higher than ever.

Cellular vs. Wi-Fi: In part 2, they explore the critical differences between cellular and Wi-Fi for hospitality – and why seamless, uninterrupted connectivity matters more than ever.

Big Data Analytics: Finally, learn how network analytics are pinpointing weak cellular coverage and enabling targeted improvements, so customers get the seamless connectivity experience they expect.

As Commercial Real Estate goes wireless only, listen to Mark Meuleman and Jim Martin share their perspectives and key insights from two of the industry’s leading events this past month; CREtech in New York and #CoRETech by Realcomm Events in San Jose.

In this two-part series, they first explore the need for wireless connectivity and how it is being adopted within the CRE market, transforming investment strategies and fueling the “amenities war.”

Then in part two, they dive into the best use cases for various cellular solutions and reveal how big data insights are empowering customers to make the right decisions at the right time

Data privacy isn’t optional—it’s essential. As we observe Data Privacy Week (Jan 27–31, 2025), it’s the perfect time to examine how our everyday connections impact security. Public Wi-Fi and cellular networks may both keep us connected, but they are not created equal when it comes to protecting sensitive data. Our latest article breaks down the risks and helps businesses and individuals make smarter, safer choices.

As hotels strive to meet rising expectations for seamless service, small cell solutions offer a flexible, cost-effective way to address the challenges posed by modern building designs and security needs.

As hotels continue to evolve in the face of growing guest expectations and technological advancements, providing reliable and seamless connectivity has become a critical challenge. In a world where guests increasingly rely on their mobile devices, hotels must navigate the complexities of ensuring strong cellular coverage within their properties. Yet, these connectivity challenges are further compounded by the demands of sustainability and the limitations of traditional network infrastructure. With the hospitality industry under pressure to balance guest needs, operational efficiency, and environmental goals, ensuring reliable indoor cellular coverage has never been more critical.

The Growing Need for Robust Mobile Networks

Evolving guest expectations and accountability are key drivers behind the growing need for robust mobile network solutions in hotels. As Mark Meuleman, Chief Revenue Officer at Dense Air, explains, “Guests expect seamless connectivity, and they’re increasingly holding hotels accountable for poor indoor cellular service.” As mobile devices become central to the guest experience, hotel guests expect fast and reliable service throughout the property, from guest rooms to event spaces.

Cybersecurity Concerns Drive Shift Toward Cellular Networks

This rising demand for cellular connectivity is also linked to growing cybersecurity concerns. “Guests and companies are increasingly hesitant to use unsecured networks, preferring to rely on their mobile networks for a safer internet experience,” says Meuleman. “This shift to cellular network use is not just about convenience but also about protecting personal and company information from potential cyber threats.” With high-profile data breaches making headlines, guests are becoming more discerning about their online security when traveling and are increasingly turning to mobile networks over hotel Wi-Fi.

Balancing Sustainability with Connectivity

The demand for consistent connectivity is complicated by the physical barriers found in modern hotel buildings. As Meuleman notes, “Guest rooms, event spaces, and other areas critical to hotel operations often face the biggest challenges with coverage and capacity.” Why? Because the materials used in hotel construction inadvertently block cellular signals.

Sustainable building practices also present challenges for cellular connectivity. Meuleman explains that “Low-E glass and dense concrete, commonly used to improve energy efficiency and reduce a building’s environmental footprint, often block cellular signals, creating significant connectivity issues.” This presents a dilemma for hoteliers who are striving to balance their green initiatives with the need for seamless connectivity.

Small Cell Networks

The urgency for hotels to explore innovative connectivity solutions has intensified as the telecom industry shifts responsibility for in-building cellular infrastructure onto property owners. “We’re seeing a major shift where carriers are no longer investing in in-building cellular infrastructure the way they used to,” explains Meuleman. “Instead, they’re pushing this responsibility onto the building owners, including hotels.” With carriers prioritizing external networks and broader coverage areas, indoor cellular coverage has become a secondary concern, leaving hoteliers to bridge the gap themselves.

For hoteliers interested in solving connectivity challenges, Meuleman recommends exploring localized cellular networks, such as small cell solutions. Small cells are low-powered base stations strategically placed throughout a hotel to improve coverage and capacity in critical areas like guest rooms, corridors, and event spaces. These networks work around physical barriers by placing localized nodes within the building to enhance signal strength and ensure reliable coverage. This approach extends the reach of cellular networks, allowing for greater coverage even in areas traditionally difficult to service.

In contrast to traditional solutions like Distributed Antenna Systems (DAS), which require extensive infrastructure and cabling to distribute cellular signals throughout a building, small cells provide a more flexible and scalable approach. According to Meuleman, while DAS can be effective in larger venues, it often comes with higher costs and a more complicated installation process. Small cells, on the other hand, can be deployed in targeted areas where coverage is most needed, making them a more cost-effective and adaptable solution for hotels that want to improve guest connectivity without disrupting their operations.

This article was written by Michal Christine Escobar, Hospitality Technology’s Senior Editor, with a concentration on the hotel industry.  She has a decade of experience as a B2B journalist. She is responsible for the hotel beat at the magazine and often writes about AI, VR, IoT and other emerging technologies affecting hospitality.